Refund policy

Refund & Return Policy

Thank you for shopping with Jmpartnersales.

Returns
We accept returns within 30 days of delivery.

To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase

Non-Returnable Items
Certain items may not be eligible for return, including:
- Used or damaged items not due to our error
- Final sale or clearance items

Return Process
To initiate a return, please contact us at:

📧 support@jmpartnersales.com

Include your order number and reason for return. We will provide instructions on how to return your item.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping Costs
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue.

📧 support@jmpartnersales.com